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Story · Water & Sewer District

Water bill abatements

The commissioners will sign abatements. An abatement is a reduction in a bill.

How it happened

Jan 5 · AgendaFirst mention

A resident asks for an abatement (a reduction) of the bond and sewer charge tied to outside meter #2. The commissioners are to consider it.

Aug 4 · MinutesDecided

After a water main break repaired on July 22, 2026, the systems operator suggested a 300 gallon water rebate for six affected properties on Hervey Court and Railroad Avenue. The commissioners approved a 300 gallon abatement (a bill reduction) for the October billing cycle for those six properties. The treasurer will send letters to the owners.

Approved 3-0

Aug 4 · MinutesDecided

The commissioners approved an abatement (bill reduction) of $186.00 for a person who was billed the bond fee on an outside meter by mistake.

Approved 3-0

Aug 4 · MinutesDecided

The commissioners approved a $116.99 abatement for the Yacht Club. It was billed $16.99 twice by mistake, and $100.00 for a backflow preventer charge that is no longer required because the club planned to connect to the water system.

Approved 3-0

Aug 4 · MinutesDecided

The commissioners approved a $208.00 abatement for a customer who was mistakenly invoiced double for the bond, meter and sewer charges on the April 2026 invoice.

Approved 3-0

Aug 4 · Agenda

The commissioners are scheduled to sign abatements. An abatement lowers or cancels a bill.

Oct 6 · Agenda

The commissioners are scheduled to discuss abatements for Hervey Court. An abatement is a reduction or cancellation of a bill.

Nov 5 · Agenda

The commissioners will sign abatements. An abatement is a reduction in a bill.